by Russell Craig
I'm a former New Zealand public servant with a long background in e-government and public management. I've also spent time working in the NZ health system and at the OECD. Now that I'm with the ... More about Russell Craig
What comes first - e-government Web 2.0 services or government cultural change?
I just came across this interesting posting about Web 2.0 in government on Craig Thomler's eGovAU blog. Especially good is the slideshow which raises some interesting questions, and has some good examples of government 2.0.
Comments
Just for the record the presentation was given by David Osimo at Cisco's e-leaders forum in Paris on Oct 17. I think it is an interesting perspective and I certainly agree that what matters is not the use of particular tools but the culture change that using them can bring.
posted over 3 years ago
For the most part, organisations
posted over 3 years ago
Whoops - pressed the 'submit' button by mistake...
For the most part, organisations (and especially in the public sector) adopt the approach that you institute a program of cutural change as a precursor to the introduction of the new initiative or capability, whatever it is. Even if it is more parallel than that, the assumption is that the cultural change program is somehow separate and distinct from the change itself.
The great lesson of the web 2.0 world is that the new capability is the change program. You change by doing, not by learning how to change in some other part of your life.
posted over 3 years ago