Report on Web 2.0 in Govt - better than most

This is a brief extract from a report I've just received from one of the Asia-Pac colleagues about government and web 2.0.  My heart increasingly sinks when I get these reports as many of them are beginning to sound very predictable and shed steadily less light on these topics. 

But this one is unusually literate and insightful, I think.  These brief headlines from the summary will give you a flavour for the report's tone.  You might find it worth a quick review...

Today, we live in a technology-savvy world which demands technology-savvy government. With Web 2.0 having emerged

as new form of communication between workers in the enterprise, governments have begun to leverage its functionality in

order to improve the way they interact with and engage citizens, as well as to increase information sharing and

collaboration between employees and across agencies. This report focuses on the emergence of Government 2.0, focusing

on the following key points:

Web 2.0 changes the way we interact, while Enterprise 2.0 changes the way we work;

Government has realized that it can—and must—be 2.0-enabled;

The use of Web 2.0 allows governments to reach populations they otherwise would not;

Governments must use 2.0 to fulfill their mission and avoid the ‘shiny new toy’ syndrome.

Agencies must be willing to relinquish some control to allow Government 2.0 to be effective.

Download this PDF file